Back to homePrivacy Policy
Last updated: October 2026 · TapDine, Brighton & Hove, United Kingdom
1. Who we are
TapDine ("we", "us") is a location-based platform that connects diners with local food venues across the UK — cafés, burger bars, pizzerias, takeaways, pubs and sandwich shops. We are the data controller for the personal information described in this policy.
You can reach us at admin@tapdine.app or hello@tapdine.app. We are based in Brighton & Hove, United Kingdom.
2. Information we collect
Location. With your permission, we use approximate and precise location to show venues near you, calculate walking distance, and place live offers on your radar map. Location is used in real time to deliver the service, is never sold, and is never shared with third parties for marketing.
Payment and transaction information. When you purchase an offer, the payment is processed securely by Stripe. TapDine does not receive or store your full payment card details. We record the transaction time, the offer purchased, and its redemption status so we can support you and issue refunds within cancellation windows.
Device and usage information. We collect basic technical diagnostics such as operating system version, device type and app performance data, purely to keep the app stable and fix problems.
No diner account required. You can browse and buy without creating a traditional TapDine account — we deliberately keep the data we hold about you to a minimum.
3. How we use your information
We use the information above only to deliver the core app: finding nearby deals, generating your secure redemption pass, processing payments and refunds, and keeping the service running smoothly.
Our legal bases under UK GDPR are: your consent (for location and notifications), the performance of a contract (to deliver offers you purchase), and our legitimate interests (service stability and preventing fraud).
4. Third-party services
We work with a small number of trusted providers who process data on our behalf:
- Stripe — payment processing. Stripe's own privacy policy applies to your card details, which we never see or store.
- Google Maps / Mapbox — mapping and geolocation used to render the radar map and calculate distances.
- Supabase / cloud infrastructure — secure hosting of the service and its data.
We do not sell your personal information to anyone, and we do not share it with advertisers.
5. Data retention and security
Transaction records are kept as long as required for accounting and tax purposes. Temporary session and location data is kept only as long as necessary to deliver the service, then discarded.
All data is transmitted over encrypted connections and stored with industry-standard safeguards.
6. Your rights (UK GDPR)
You have the right to access the personal data we hold about you, to have it rectified, to request erasure of your transaction records, or to restrict processing. You can also withdraw consent for location at any time in your device settings.
To exercise any of these rights, email admin@tapdine.app and we will respond within one month. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we handle your data.
7. Children's privacy
TapDine is not aimed at children. It is intended for users aged 18 and over, and we do not knowingly collect data from anyone under 13. If you believe a child has provided us with personal data, contact us and we will delete it.
8. Changes to this policy
If we make material changes to this policy, we will update it on this page and, where appropriate, notify you in the app before the change takes effect.
9. Contact us
Questions about this policy or your data? Email admin@tapdine.app — we read every message.